FAQs

Why doesn't Rambox support 32-bit?
We have the necessity to create a snappier, less resource consuming and reliable product on every version, introduce new features and update all our interna...
Wed, 9 Feb, 2022 at 3:46 PM
How to reset my Rambox password?
Article updated for v2.1.5. Inside Rambox, in the login form, you'll find a "Forgot password?" link. Once clicked, insert your email...
Mon, 17 Jul, 2023 at 12:16 PM
Does Rambox run on Apple Silicon?
As you may know, Apple recently announced the revolutionary and powerful M1 that improves performance, efficiency, and velocity, among other advantages. At ...
Thu, 21 Apr, 2022 at 6:50 PM
How can I open multiple accounts for the same app?
Managing multiple accounts for the same app can turn into a very annoying task. That's why Rambox offers you the possibility to do it in a very fluent...
Mon, 6 Mar, 2023 at 9:23 AM
How to change the icon image?
Article updated for v2.1.2 Do you have multiple Instagram accounts or Slack rooms you cannot distinguish? Do you have many workspaces that look really s...
Mon, 3 Apr, 2023 at 11:41 AM
How can I cancel my trial period?
In this article, you will find a series of steps to help you downgrade to the Basic Plan successfully. Sign in to your account. Click on the user...
Mon, 8 Aug, 2022 at 9:41 AM
How to become Pro?
Looking to become a Pro member? By following the next steps, you will be able to unlock all the amazing features that Rambox has for you. Come on and join u...
Thu, 14 Jul, 2022 at 4:37 PM
How to change your Pro Plan?
If you are already a Pro and want to change your subscription, you can do it by following these steps: Sign in to your account. Click on the user...
Mon, 8 Aug, 2022 at 9:45 AM
Where do all my apps and workspaces go after changing to Basic?
Article updated for v2.0.6.  Whenever you downgrade to a Basic plan, or your Trial period expires, you will notice that your apps and workspaces, alongs...
Thu, 9 Feb, 2023 at 8:31 PM
How to change my email for Rambox?
Article updated for v2.2.1. If you would like to change your login email for your Rambox account, you must contact us by raising a ticket to our Rambox ...
Tue, 31 Oct, 2023 at 10:33 AM